Returns & Exchanges
At SinclairsCollectables, we want you to be delighted with your home treasures; however, if you are not entirely satisfied, we offer a 30-day return policy for most items in their original condition. Please ensure all collectible items are securely packaged to prevent damage during their return journey.
Initiate Your Request
Contact our support team via email with your order number and a brief explanation of why you wish to return the item to receive a Return Authorization.
Secure Packaging
Place the item back in its original manufacturer packaging and use a sturdy outer shipping box with sufficient padding to protect fragile home decor pieces.
Ship the Item
Affix the provided return label or address the package to our warehouse, and drop it off at your nearest authorized carrier location.
Inspection and Refund
Once our specialists verify the item's condition, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing